How to Pre-alert Orders With MailPac

Mailpac Pre-alertMailpac is the largest U.S. mailbox provider in Jamaica. They are constantly promoting and asking members to pre-alert orders so they process them faster and more accurately.

The benefits are that pre-alerted orders help them to get more information about the shipment and allow them to disclose the contents of the package more accurately. This helps Jamaica Customs to apply the correct duties to the items.

Many of us have seen toys being classified as spare parts. This is not a problem with the mailbox provider but more about the customers office just not sure how to class the item. Throw in a package that has multiple items in it and you can see why it can get tricky for customs to get it right.

So how exactly do you pre-alert an order? Let’s see…

How to pre-alert with MailPac

1. Go to the aeropost website for Jamaica - Aeropost are the backend shipping partners of Mailpac.

2. Login to your Aeropost/mailpac account

3. Click on pre-alert, fill in as much information as possible.

4. Fill in as much information as possible, send.

Here’s a video

Pretty simple right? We know but it still took some research on our part, both searching and calling Mailpac, so we decided to share the information.

Happy shopping and make sure to pre-alert.


  1. I think i would be a good idea for you guys to get as much information as possible on the custom duties for more items/specific items such as TVs. So people have a better idea of charges to expect, so that they are not robbed at customs.
    The site is a great idea!

  2. Greetings! Very useful advice within this article!
    It is the little changes that make the greatest
    changes. Thanks for sharing!

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