The top 3 Online Problems of International Shoppers

Hi Shoppers! As you can tell by the topic above , today i will be sharing the Top 3 Online  problems we face as International Shoppers. While Shopping Online can be therapeutic , time saving and an ends to a mean , let us discuss the “dark” side of this worldwide phenomenon! Follow the jump to see some of the challenges we face.

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This post was based on real life experiences from real life International Shoppers based on a quick survey I conducted on Facebook  for all of you :-) If you see some of your frustrations please chime in by saying “yes “ or “ hmm mmm” (common Jamaican Frustration sounds) .

Store does not ship to Jamaica: Imagine you just discovered an Online store that has “thebomb.com” trends that suits your budget and more , there is a drop down menu of all the countries they ship to , you scroll down to “J” and you only see “Japan” . Depending on where the store is based , Jamaica is most certainly not considered an “International” country , why are we not on that list?

Shipping takes too long: Let’s not get into the “Sammy Dress” or “David Deal” issue , still waiting . This is mainly for people who shop on Ebay. Usually when you purchase an item , you will see “estimated shipping time/date”  and an actual day. You get all excited that you will get your item at that time , then a month goes by and nothing . You have to go over the entire process , contact the seller and wait for them to resolve an issue that suits them!  Ebay also has this “mystery” policy where they penalize you if there are too many “seller” issues . It’s not your fault that you did not receive the item when it was estimated to come to you.

The Wrong Item is sent: This is another popular mishap from Ebay. I purchased a lovely necklace with gold features because i also purchased a red dress that i thought would “pop” with a necklace with gold in it. When my necklace arrived it had Silver! I was told the necklace was out of stock and they had not updated the system so the Silver was sent . They were however kind enough to offer me a partial refund. Getting a partial refund helped to calm down my frustration , but the actual necklace that was shown in the picture would have been nice.

Shopping Online is a great fun experience , however when things go awry it can easily turn into frustrations.

What are some of your Online Shopping Issues?

Share your experience/s with us

 

 

Comments

  1. It costs 2 or 3 times the value of the item to have it shipped to the country through a third part courier. Frustrating. Why save money on a new dress n spend even more to clear customs and shipping fees. Might as well buy something in the home country.

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  3. Do not purchase from Ebay. The customer service is crappy and racist. I had to wait 3 months after purchasing an item from Ebay just to get back my refund. I made an error in the shipping address and I called Ebay and the seller and asked them to cancel before shipping, however they still shipped the item per policy. I open a dispute case that I did not received the item and it was returned back to the seller per the tracking number and USPS. Ebay closed my case and ruled in the seller favor stating that the seller had provided sufficient information proving that I received the item. I called them and gave the tracking number to them, they said that has nothing to do with them. I must contact the seller and work things out. The seller told me she’s going to block me from contacting her because I am violating Ebay’s policy. I contacted Paypay and they couldn’t re-open the case before it was closed by Ebay. They refer me to the card issuer and I had to wait for 3 months before getting a refund from my bank. Amazon is the greatest, I had cases where Amazon refund me for a shoes that didn’t last long enough when I called.

  4. I am trying to but something from Walmart but it it not accepting my zip code that i normally use when shopping online. Can someone give me some assistance on the process. I am from Jamaica thank you.

  5. I have discovered EBATES. This site will give you cash back once you purchase from any of your favorite stores. http://www.ebates.com/rf.do?referrerid=hvVEfSqK%2FEAwoVIMyfwuDA%3D%3D&eeid=29500

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